Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Parameter
Warranty
What warranty do your products have?
- We offer a 1-year standard warranty, which can be extended upon request.
- Products that fail due to manufacturing defects within one year from the purchase date will receive free spare parts and assembly instructions.
- After the warranty period, spare parts are charged at cost, but technical support remains free.
FAQ
What quality standards does your company meet?
- We hold more than 20 international certifications, including European CE, North American FDA, ISO 9001, ISO 13485, ISO 14001, ISO 18001；45001；IEC 60601 ；Bangladesh Medical Device Registration; Uzbekistan Medical Device Registration; Russian Medical Device Registration.
- We have over 50registered patents and continuously develop new technologies and quality systems to enhance product reliability and service efficiency.
What warranty do your products have?
- We offer a 1-year standard warranty, which can be extended upon request.
- Products that fail due to manufacturing defects within one year from the purchase date will receive free spare parts and assembly instructions.
- After the warranty period, spare parts are charged at cost, but technical support remains free.
What is your delivery time?
- Our standard lead time is 21days.
What payment options do you offer?
- We offer flexible payment terms, including T/T, L/C, major credit cards, and credit terms available after customer evaluation.
Do you offer OEM service?
- Yes. We have a professional R&D team capable of customized product development based on your specifications.
Is color customization available?
- Yes. Color customization is available based on customer requirements for wholesale orders.
