We offer a 1-year standard warranty, which can be extended upon request.
Products that fail due to manufacturing defects within one year from the purchase date will receive free spare parts and assembly instructions.
After the warranty period, spare parts are charged at cost, but technical support remains free.
FAQ
What quality standards does your company meet?
We hold more than 20 international certifications, including European CE, North American FDA, ISO 9001, ISO 13485, ISO 14001, ISO 18001;45001;IEC 60601 ;Bangladesh Medical Device Registration; Uzbekistan Medical Device Registration; Russian Medical Device Registration.
We have over 50registered patents and continuously develop new technologies and quality systems to enhance product reliability and service efficiency.
What warranty do your products have?
We offer a 1-year standard warranty, which can be extended upon request.
Products that fail due to manufacturing defects within one year from the purchase date will receive free spare parts and assembly instructions.
After the warranty period, spare parts are charged at cost, but technical support remains free.
What is your delivery time?
Our standard lead time is 21days.
What payment options do you offer?
We offer flexible payment terms, including T/T, L/C, major credit cards, and credit terms available after customer evaluation.
Do you offer OEM service?
Yes. We have a professional R&D team capable of customized product development based on your specifications.
Is color customization available?
Yes. Color customization is available based on customer requirements for wholesale orders.